Case Studies · Fashion

An eCommerce site for ESSENCER's perfume range

An extensive perfume catalogue for ESSENCER across multiple brands — every fragrance tagged with its scent notes, browseable by brand, by note or by mood for day or night.

Extensive

Catalogue

Multi-brand

Inventory

Effortless

Navigation

Problem

ESSENCER stocks perfumes across a wide range of brands, and shoppers reach the site by very different paths — by brand, by scent note, by mood.

Approach

We modelled the catalogue around how perfume is actually shopped for, with each fragrance tagged for its scent notes and filterable by brand and mood.

Outcome

Shoppers find their perfume by brand, by note or by mood, and the team manages the listing from one place.

Perfume is hard to sell online — the shopper can't smell what they're considering, so the site has to do the work an in-store fragrance counter would normally do. Communicate enough about a fragrance for a customer to decide on it.

What a perfume page tells the shopper

Each product page carries the bottle photography, the brand context, the full list of top, heart and base notes, and the descriptors that help a customer place the fragrance in their head. The page reads the way a fragrance specialist would talk about it: house first, then character, then notes, then the bottle.

A page for the shopper who knows the house

Many ESSENCER customers shop by brand — they've decided which house they want and they're after the full range. Each brand has its own destination on the site, holding every line ESSENCER stocks, with the photography and context the customer expects when arriving at a house's page.

Inventory and the catalogue, on one platform

ProSystem BMS holds both the catalogue and the stock, with the relationship between them. A new fragrance entered into BMS reaches the site the moment the team is ready to publish, and stock movements are reflected in the same second they happen.

Where it sits today

The site reads like a perfumery rather than a generic eCommerce — every fragrance arriving with the context a customer needs to decide on it.

At a glance

BMSeCommerceFashion
Client
ESSENCER
Industry
Fashion
Went live
May 2022
Status
Running

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