Case Studies · Fashion

POS and eCommerce for ZAAR, long-running partnership

A POS for the outlets, an eCommerce site for online customers, and ProSystem BMS underneath. Online and in-store sell from one operation.

In sync

Channels

Unified

Inventory

Live

Stock

Problem

ZAAR's footwear retail was growing into a multi-channel operation, and the system underneath needed to grow with it.

Approach

We designed and developed the system end-to-end: ProSystem BMS, carrying the cloud POS for the outlets and everything that supports it, alongside an eCommerce site for online customers.

Outcome

Online and in-store sell from the same operation, and the team's day-to-day moves on with the close-of-day already settled.

ZAAR is a footwear retailer we've been building with since 2020 — back then, a single outlet finding its feet. The brand has grown into a multi-outlet operation since, with the platform adapting alongside it as each new outlet came online.

How we developed

ProSystem BMS sits at the centre, with the cloud POS at the outlets and the eCommerce site online both reading and writing to it. The two surfaces see the same stock at the same second, so a sale on the floor is reflected online before the next visitor reaches the page.

Where it sits today

Online and in-store run from one operation. Stock-out cancellations stay rare, and the close-of-day comes out clean. The team's time has shifted to merchandising and customer care.

At a glance

BMSPOSeCommerceFashion
Client
ZAAR
Industry
Fashion
Went live
Dec 2024
Status
Running

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