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Case Studies · Healthcare
POS and eCommerce for ZEISS Vision Center
A multi-outlet POS and eCommerce website for OPSIS, running the ZEISS Vision Center network. One platform across every outlet, a deep catalogue customers can browse online, and a customer journey that's tracked from order to pick-up.
- Client
- ZEISS VISION CENTER
- Industry
- Healthcare
- Went live
- Nov 2024
- Status
- Active
01·Process
In practice
0VO4331
Vast catalogue, indexed for instant search
Sub-second results across thousands of eyewear.
ZEISS Vision Center
Mon at 2:18 PM
Your order at ZEISS Vision Center - By OPSIS is being processed. Amount Tk. 18,000 Expected Delivery: 11/05/2026 📞 Questions? Call +8801714816399
Text Message · SMS
The customer journey, narrated by SMS
Order placed, lenses cut, ready to collect — every stage lands as a text.
.svg){kind=icon}
prescription
Your Eye Test Prescription
Inbox×ZEISS Vision Center
to me ▾
Mon 9 May, 2:18 PM
Mon 9 May, 2:18 PM
Hello,
Please find attached your eye test prescription.
Best regards,
ZEISS Vision Center
One attachment·Scanned by Gmail
PDF
Prescription.pdf245 KB · PDF
ReplyForward
Eye test prescription
PDF on letterhead, emailed to the customer in one click.
eCommerce designed for optical browsing
Filterable by frame shape, material, size and brand.
02·Outcome
Where it sits today
ZEISS Vision Center gained a unified retail system across every outlet and online. Catalogue, stock, pricing, prescriptions, and customer orders all stay connected, giving OPSIS tighter operational control and giving customers a smoother path from product discovery to pick-up.
More work
